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Facebook issue. Says confirm your identity.

 
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JoeClark


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Inscrit le: 09 Oct 2017
Messages: 98

MessagePosté le: Ven 17 Nov - 12:51 (2017)    Sujet du message: Facebook issue. Says confirm your identity. Répondre en citant
I attempted to login her in on my tablet. So I needed her password. She no longer has access to the phone number her account. Also she forgot the password to her email. I called and reset her email password. I am not sure if this is pertinent but When I gained access to the email. There aren't any emails inside. The customer service rep said it had not been used in along time is the reason. Next I went to Facebook and used 3 trusted contacts to reset her password. I use this to login. Now it says to verify her identity. So It said to verify her identity through an email they sent. But I didn't receive an email. I went through the process of the 3 trusted contacts, 3 more times. This makes 4 times total, with 4 different email addresses. I haven't received any emails. 




I am open to any help. I have been trying for 4 hours straight. I'm feeling very aggravated. 




Please anyone help me.
...




I didn't find the right solution from the Internet.
References
able2know.org/topic/423474-1


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