Inscrit le: 09 Oct 2017
|Posté le: Ven 8 Déc - 07:27 (2017) Sujet du message: Photos will not open and cannot open photo repair utility
|I can not open my photos at any time. I tried reinstalling Sierra at home after being asked to do so by someone at the Genius Bar. That did not help. I have upgraded to High Sierra hoping that might help and it has not. Unfortunately, none of the fixes on Apple Support have been worked for me yet and it seems to be so much because nothing is happening the way described. When I try to open the dock icon I get a bouncing icon and the app never opens. Spinning beachball of death hangs forever until I force quit the app. I deleted the icon and tried to open the application folder. A new dock icon has same response. As a result I have felt a gazillion crash reports to Apple. I do not know how to repair the library, but I do not know how to do it. I just tried this method, but I did not get the repair utility option, rather the app just hangs. I did manage to make a new empty library. But other than helping in the diagnosis.
I did not find the right solution from the internet.
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